Last Updated: November 4, 2026
At ToyBrickWord, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or make a purchase.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal Information: Your name, email address, phone number, billing details, and shipping address.
- Order Information: Products purchased, order numbers, transaction details, and purchase history.
- Payment Information: Payment-related information required to process transactions. Payments may be handled by third-party payment providers. We do not intentionally store full payment card details on our own servers.
- Technical Information: IP address, browser type, device information, and website usage data.
- Communication Information: Information you provide when contacting our customer service team.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations and shipping notifications.
- Respond to customer questions and service requests.
- Handle returns, exchanges, and refunds.
- Improve our website, products, and shopping experience.
- Detect and prevent fraudulent or unauthorized transactions.
- Comply with applicable laws and regulations.
3. Payment Processing
We may use third-party payment service providers to process payments securely.
Payment transactions are subject to the applicable provider’s terms and privacy policy. We use payment-related information only as necessary to complete purchases, manage orders, resolve payment issues, and help prevent fraud.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, analyze website traffic, and improve website performance.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processors.
- Shipping and delivery providers.
- Website hosting and technical service providers.
- Customer support and fraud prevention services.
- Legal or regulatory authorities when required by law.
Information is shared only as reasonably necessary for the relevant services or legal obligations.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with applicable legal requirements.
When information is no longer required, we take reasonable steps to delete or appropriately handle it.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.
To submit a privacy-related request, please contact us using the email address below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or security. We encourage you to review their policies before providing personal information.
10. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.
Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:
Brand: ToyBrickWord
Customer Service Email: service@toybrickword.com